ADD-ONS

The store allows developers who wish to create modules (Free or Commercial) that complement and increase the possibilities of OMniLeads can offer them in exchange for donations or from the definition of a commercial value.


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Empower your operations team with OMniLeads Commercial Add-Ons.

Factory Support

As manufacturers of the product we offer technical support subscription plans . The different plans depend on the number of agents to support, Service Level Agreement (SLA), 8x5 or 24x7 coverage, etc. The possibility of managing personalized support plans for demanding accounts is also contemplated.


START

$ 10 .00

Agent / Month
  • Up to 10 positions 
  • Bug Scaling
  • Release Updates
  • Standard 8x5

BASIC

$ 8 .00

Agent / Month
  • Up to 20 positions 
  • Bug Scaling
  • Release Updates
  • Standard 8x5

ADVANCED

$ 6 .00

Agent / Month
  • Up to 50 positions 
  • Bug Scaling
  • Release Updates
  • Extended 8x5 

ENTERPRISE

$ 5 .00

Agent / Month
  • Up to 100 positions 
  • Bug Scaling
  • Release Updates
  • Extended 8x5

*Billed Yearly

Certified Installation

Remote certified Installation by the OMniLeads´ Devops Team


100% Guaranteed Initial Configuration


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CLOUD CERTIFIED DEPLOY


Optimize infrastructure costs with flexible usage-based billing while paying only for what you actually use at your chosen VPS provider. We take care of delivering a 100% operational cloud server remotely.

30 days Bonus

ON - PREMISE DEPLOY


Local installations have a several benefits such as lower long-term costs than cloud-based software. Data security is in your own hands and in addition more control over the implementation and monitoring process, it is also a customization friendly environment. 

30 days Bonus

Do you require a High Availability Cluster Deployment?

If your project requirements exceed the basic settings, ask about an installation that meets your needs.

Trainings

Our courses are aimed at two types of profiles: Technology integrator professionals and end users in charge of a Contact Center.


OML SysAdmin

Contact Center Supervisors / Administrators who wish to obtain an explanation and training on each functionality, reports or configuration that can be carried out within OMniLeads, as well as receive some advice and examples of use of the platform.

Training

OML Certified Engineer

IT administrators who wish to receive training from those who forged OMniLeads to respond professionally in the collection of critical information to use in solving technical problems inherent to systems interacting within data networks in client-server architectures.


by TechXperts


Advanced Training

Cloud OMniLeads

For those organizations that wish to use OMniLeads to manage their communications, they can choose to hire positions in the cloud through our Software As a Service plans.


BASIC AGENT


  • WebRTC Console

  • Inbound Campaigns

  • Outbound Campaigns

    • Preview

    • Manual

  • Basic Reports

  • 30 days Recordings Storage 

  • Real Time Supervision

  • Custom Users

  • CRM Integration

  • Black List and Quick List

  • QA Audit Module

30 days Bonus

ADVANCED AGENT


  • All Basic Functions

  • Outbound Campaigns

    • Predictive

    • Progressive

  • Advanced reports

  • 90 days unlimited storage

  • Real Time Supervision

  • Custom Users

  • + CRM Integration

  • Web Click2Call 

  •  Web Face2Face

30 days Bonus

CUSTOM AGENT


Model the configuration of your platform and the users that operate according to the logic that your business needs. Get the most out of it by optimizing your resources and empowering your team with a custom tool tailored to your needs.



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On-Demand Support

Enlist our team of DevOps engineers to support your OMniLeads deployments.


Standar

$ 400 .00

/ 5 hours
  • AVAILABILITY 8 / 5
  • Validity 12 months
  • 1 Server
  • No SLA

Profesional

$ 600 .00

/ 5 hours
  • AVAILABILITY 24 / 7
  • Validity 12 months
  • up to 5 servers
  • No SLA

Integradores

$ 950 .00

/ 10 hours
  • AVAILABILITY  8 / 5
  • Validity 12 months
  • up to 100 servers
  • 3 hours SLA 

Custom development

As factory of the tool, we can add value to your project by developing functionalities that your workflow requires .